Why Choose An Independent Retailer Over A Well-known Brand

For most people a kitchen is a once in a lifetime purchase.

That’s why it’s vital that you make the right decisions for you regarding layout, design, manufacturers, and, most importantly, the kitchen company.

There are a few big household names around when it comes to kitchens.

With the paid advertisements, catchy jingles and never-ending sales, you’re forgiven for thinking that they’re the best choice for cost and reliability – but the truth is, they’re not.

Although all kitchens have a sink, cooker and fridge, as the old saying goes, ‘The devil’s in the detail’, and these details are the difference between a showstopping kitchen that lasts a lifetime and a nice kitchen that will be ok for the next few years.

At an Independent retailer like Ray Munn Kitchens, every single kitchen we design is made to order, which is something that the ‘big sheds’ can’t offer.  For them, someone’s dream kitchen is just another run on the production line – and the mentality behind their service is the same.

The skills, experience, passion, and pay of a kitchen designer employed at a well-known retail park kitchen store are among the main differences between them and an independent store like ours. The big shops are replicating kitchens en masse, and the designers are trained to do precisely the same thing, and it’s how they beat the local guys in cost (most of the time).

Something their designers are trained or encouraged to explore is the staple parts of designing a kitchen that make all the difference to the final product.

We can bet you’ll never be asked these critical questions before they embark on your design:

• Who and how many people live in your home?

• How do you use your kitchen? Do you work there, entertain often, etc.?

• What doesn’t work in your current kitchen? Does the layout work?

• What do you want from your new kitchen in terms of functionality and enjoyment?

That’s because the cheapest way to get the job done and move on to another is to simply redesign your existing space and let you lead on what it looks like. 

In an independent store, we have the luxury of a smaller clientele; we listen to each customer and their specific needs and produce a kitchen around that individual design. Something that ‘the big box stores’ can’t offer when working on mass production.

We’ll ask the important questions like do you want your cupboards to soft close, do you want to move your sink to somewhere more convenient, and should you reconfigure your storage solutions?

Our kitchens may look the same to the untrained eye, but to the trained eye, they are worlds away in quality, functionality and durability. This is something that might only become apparent to the end user months or years down the line or, in other words, when it is too late because, like most big retailers, their guarantees are short and full of exceptions to help them deal with mass numbers.

We’re confident you won’t need us again, but if you do, we’re always here to help no matter the time frame, and because we’re working on a smaller scale, we’ll most probably remember you too. 

When it comes to your new kitchen design, the last thing you want is to be restricted on what you can or can’t do depending on industry-standard, mass-produced items. Our kitchens are designed around you and your home and are tailored to your specific wants and needs.

Need a cabinet made shallower to allow for plumbing? An oven unit with cavities for a warming drawer, oven and microwave? Want a double oven and a coffee machine? We’ll make it all happen for you, no problem at all! Each and every aspect is made to order!

With an independent retailer like Ray Munn Kitchens, anything is possible.